Personal data privacy policy for the website

Data controller: EMCC whose contact details are indicated in the contact section of the website (hereinafter the Site).

The EMCC is committed to respecting the privacy of the people it meets in the course of its activities.

This Privacy Policy (hereinafter the Policy) describes how we manage the Personal Data that we collect both from registration forms on the website, telephone calls, emails and other communications with you. We process your personal data in accordance with all applicable regulations concerning the protection of personal data.

The Personal Data that we collect in the context of our relationships are:

  • Personal information: name, address, email, phone numbers, gender/sex

We use this Personal Data to:

  • Respond to your requests and communicate with you as part of our activities.
  • To interact with you through our site.
  • Send you a newsletter if you subscribe to it.
  • Send you important information regarding changes to our services, our terms and conditions and other administrative, technical or commercial information.
  • Resolve complaints and manage requests for access or correction of data.

The legal bases for processing are as follows:

  • The consent of the data subject who has the right to withdraw his consent at any time (without this compromising the lawfulness of the processing based on the consent given before this withdrawal).

EMCC takes appropriate technical and organizational measures that are in compliance with applicable Privacy and Data Protection Laws. If you have reason to believe that your interaction with us is no longer secure (for example, if you believe that the security of any Personal Data you may have with us may have been compromised), we will please let us know immediately.

When EMCC provides Personal Data to a service provider, the service provider will be carefully selected and must use appropriate measures to ensure the confidentiality and security of the Personal Data.

Customer data is kept for 20 years after the end of each contract.

If you provide Personal Data with respect to other individuals, you agree to: (a) inform the individual of the contents of this Privacy Policy, and (b) obtain consent legally required for the collection, use, disclosure, and transfer (including cross-border transfer) of Personal Data with respect to the individual in accordance with the terms of this Policy.

You have the right to access, rectify, object to the use of, or request the erasure, restriction or portability of your Personal Data on certain bases. Please contact us at the contact address by proving your identity by means of a copy of your identity card, with all your requests or if you have any questions or concerns regarding the way we process your Data of a personal nature. Please note that certain Personal Data may be exempt from the rights of access, rectification, erasure, limitation, objection or portability in accordance with the GDPR or Belgian Privacy Laws.

We review the rules contained in this Policy regularly and we reserve the right to make changes at any time in order to take into account changes in our activities and legal requirements. We invite you to consult our website regularly.


If you are unhappy with the way we are handling your Personal Data and feel that contacting us will not resolve the issue, Applicable Privacy Laws give you the right to complaint to the competent supervisory authority.